Frequently asked questions

We stock clothing and accessories for babies and young children from newborn up to 4 years. You can shop by age from the menu or use the age filter on any shop page.

You can pay securely online with Mobile Money (MTN, Telecel and AirtelTigo) or a debit/credit card through our payment partners. Payment on Delivery is also available for eligible orders.

Yes — Payment on Delivery is available for eligible orders. Eligibility depends on your order total, and checkout will show you whether it's available for your order before you confirm.

We deliver nationwide across Ghana. Choose your region at checkout to see the delivery charge for your location.

Delivery charges depend on your region. The exact fee is shown at checkout as soon as you choose your location — before you pay. You can also see our current rates on the Shipping & Delivery page.

Delivery times vary by location. Once your order is confirmed, we'll contact you by phone or WhatsApp to confirm when to expect it.

We're an online store and don't currently have a pickup point. If pickup becomes available, you'll see it as an option at checkout.

Absolutely. Tap any 'Chat with us' button to message us on WhatsApp — we can answer questions, help with sizes and take your order.

Use the 'Track Order' link with your order number and the email or phone number you used at checkout. If you have an account, you can see all your orders under My Account.

Sold-out sizes can't be added to your bag, so you'll only be able to order what's available. If an item sells out while you're checking out, we'll let you know before you pay. You can also message us to ask about restocks.

Start with our Size Guide, which lists each size by typical age. Sizing can vary between products, so if your little one is between sizes we usually suggest sizing up. Need help? Message us on WhatsApp with your child's age and we'll help you choose.

Please see our Returns & Exchanges page for the current policy. If something isn't right with your order, contact us as soon as possible and we'll do our best to help.

If you need a different size, contact us by WhatsApp or email and we'll check availability and guide you through the exchange process described on our Returns & Exchanges page.